The 10-Minute Theory

The theory goes: “Don’t even think about shrinking referral turnaround times from days to minutes. Won’t happen. Case closed”. You can stick to the theory until the theory makes you sick. Or you can bend it like The Equalizer: buckle up, drive down to the Langport Surgery and speak to Sue Oliver, Senior Secretary.

Sue summed it all up in one sentence: “Sorry to shake up your little theory, Mister Equalizer, but since we rolled out Crescendo, we were able to drop our turnaround times in some cases from hours to sometimes just 10 minutes.”

The ten-minute theory? Equalized when you have a system called Digi.


The Equalizer

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CRESCENDO SYSTEMS LIMITED - Unit 1, Fiveways Business Centre, Feltham, TW13 7AQ - UNITED KINGDOM
Tel: +44(0) 1932 789433 -

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