Shere Surgery

Shere SurgeryShere Surgery’s 9 doctors look after 8,000 patients in Guildford, Surrey. Practice Manager Cathryn Bovingdon tells us how they improved overall office efficiency with Crescendo Digital Dictation technology:

“We all find the DigiScribe system very easy to use and much more efficient than the previous tape based system. All our dictations are now stored safely in one place and can be easily viewed at any time. Unlike tapes, these digital dictations cannot be lost or broken, so we have added peace of mind and reliability”.

BENEFITS FOR DOCTORS

“We very much appreciate the ability to prioritise individual letters and the dictations come through in a very high quality. Various locums which come to the practice have been given the Crescendo Quick Start guides and are able to use the system without any other help – it is that easy for them to pick up”.

BENEFITS FOR SECRETARIES

Isobel Burford, Head Secretary adds:

“I can see exactly how much work I have to do without having to wait for tapes to arrive. When a patient phones up to see if the doctor has dictated their referral yet, I can see immediately from our work list whether or not they have, without having to bother the doctor during busy surgery times. I would recommend the Crescendo system to any other practice that is looking to improve their office efficiency”.

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CRESCENDO SYSTEMS LIMITED - Unit 1, Fiveways Business Centre, Feltham, TW13 7AQ - UNITED KINGDOM
Tel: +44(0) 1932 789433 - info@crescendosystems.co.uk

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