The Spa Medical Centre

The Spa Medical Centre in Melksham, has expanded considerably over the last few years, servicing over 10,000 patients across the county of Wiltshire. Head Medical Secretary Lynne Beta tells us why the surgery quickly turned to Crescendo as it began searching for a reliable, robust digital dictation system to replace their analogue equipment.

Doctors save 2.5 hours a week with Crescendo Speech Recognition!

How to increase the throughput of referral letters and other correspondence produced by the clinicians whilst reducing administration time and costs? For the Buxton Medical Practice, a busy training practice in the heart of The Peak District, Crescendo Speech Recognition is the answer.

Edge Hill Health Centre

Telephone dictation? For some practices, it’s just what the doctors ordered: instead of equipping their doctors with digital recorders or desktop microphones, they leverage their existing telephone network to record dictations. Angela Broda, Practice Manager at The Edge Hill Health tells us why she chose this route amongst the many offered by Crescendo.

The Solihull CCG

The vision of the Solihull CCG is to strengthen commissioning, improve quality and assure safety, tackle health inequalities and make best use of precious NHS resources. This brought them to implement a hosted Digital Dictation & Referral Management solution integrated with SystmOne. Here is how Crescendo helped their vision come true across 20+ practices.

Roundwood Surgery

This Nottinghamshire practice managed to put their “document creation nightmare” to rest with a Crescendo digital dictation and transcription system. Here is their story.

Merridale Medical Centre

“We now find ourselves questioning a 24 hour delay in transcription, whereas everybody used to accept a dictation sitting around for several days! Merridale Medical Centre is taking more and more patients every year, and DigiScribe- XL has allowed us to better cope with this growth.”

Practice manager salaries: 6 interesting facts from previous surveys

Are partners earning more? In which regions are the highest earners? For the Salary Survey’s tenth birthday, FPM looks back at last year’s results and tells you what they learned from all your responses!

Crescendo Customers: what they have to say about Support

On this blog you’ll find plenty of stories and testimonials about our product. But equally important to technology is the way it’s being implemented and supported. So we would like to hand over the mic’ to our customers and see what they have to say about the Crescendo Support team and services.

St Marys Surgery

In this busy practice located in Ely, Cambridgeshire, 11 doctors and 1 secretary look after 15,700+ patients each year. According to Steven Hutchcraft, IT Manager, the switch from their old tape-based system to Crescendo was the right move…on all fronts!

Wellington Health Centre

Carole Challen, Practice Manager, wraps up her impressions about Crescendo and the integration with SystmOne.

The Burnside Surgery, Bolton

Located in the Waters Meeting Health Centre in Bolton, The Burnside Surgery supports over 5,500 patients. Practice Manager Rachel Roberts tells us how Crescendo has improved the referral process.

St Oswald’s Hospice

“Crescendo delivers on every single promise, they understand the mission-critical nature of digital dictation and we are all extremely impressed with the reliability of their technology.”

The Sea Mills Surgery, Bristol

Why did this 80-year-old practice choose Crescendo? Because it “offered more than just digital dictation”. Anne Peacock, Practice Manager, tells us more…

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